All orders placed through our site ship from Texas, USA.

Our orders ship from the good ol&apos; US of A. All items ordered through our site ship from Texas, USA.

Where do you ship from?

Free standard US shipping on every order. Express, overnight and international options are available at checkout.

For same-day processing, we suggest placing your order before 10am EST. Prices vary within each range depending on the size of your package. You&apos;ll see the exact price at checkout. USA<ul><li>Standard (3-7 business days): FREE on every order, no minimum</li><li>2-day express (2 business days): $55 - $100</li><li>Overnight (order by 10am EST for next business day): $125 - $240</li></ul> Canada<ul><li>Standard (7-30 business days): $22.94 - $30.00</li><li>Expedited (1-6 business days): $40.26 - $50.00</li></ul> UK and Europe<ul><li>Standard (7-30 business days): $24.96 - $50.00</li><li>Expedited (1-6 business days): $49.22 - $80.00</li></ul> Rest of world<ul><li>Standard (7-30 business days): $24.96 - $50.00</li><li>Expedited (1-6 business days): $49.22 - $80.00</li></ul>

What shipping options are available?

Yes! you will receive a tracking link via email once your order has shipped

<h3 dir="ltr" id="isPasted" style="line-height:1.44;background-color:#ffffff;margin-top:0pt;margin-bottom:18pt;"><span style="font-size:13.999999999999998pt;font-family:Arial,sans-serif;color:#434343;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Yes! you will receive a tracking link via email once your order has shipped</h3>

Will I receive tracking?

Email info@boholocs.com with AMEND and your order number in the subject line. Changes are possible within 1 hour for express orders and 2 hours for standard orders.

Email us at <a href="mailto:info@boholocs.com">info@boholocs.com</a> with AMEND and your order number in the subject line, and let us know which shipping method you&apos;d like. We can change your order within 1 hour of purchase for express shipping orders and within 2 hours for standard shipping orders. After that, your order is being prepared and we can&apos;t make changes.

How can I upgrade to a faster shipping method?

Email us at <a href="mailto:info@boholocs.com">info@boholocs.com</a> with AMEND and your order number in the subject line, along with your new address. Please be quick! We can change your address within 1 hour of purchase for express shipping orders and within 2 hours for standard shipping orders. After that, your order is being prepared and we can&apos;t make changes.

How can I change my Shipping Address?

We’re sorry you haven’t received your package. Please check with your neighbors in case the item was misdelivered. If the item is not with your neighbors, please contact us at info@boholocs.com with MISSING PACKAGE in the subject line.

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We&#x2019;re sorry you haven&#x2019;t received your package. Please check with your neighbors in case the item was misdelivered.&#xA0; <span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If the item is not with your neighbors, please contact us at&#xA0;<a href="mailto:info@boholocs.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">info@boholocs.com</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;with MISSING PACKAGE in the subject line.

My package did not arrive what should I do?

UK orders ship from the US, so customs charges may apply.

UK orders ship from the US, so customs charges may apply when your order arrives.

How do UK orders ship?

Orders take 1-2 business days to process. Your delivery timeframe starts once the courier receives your package.

Orders take 1-3 business days to process before they ship. Your delivery timeframe starts once the courier receives your package, and we&apos;ll email you a tracking link at that point. Delivery times after your order ships:<ul><li>USA standard (free): 3-7 business days</li><li>USA 2-day express: 2 business days</li><li>USA overnight: next business day (order by 10am EST)</li><li>Canada, UK and Europe, and rest of world: 7-30 business days for standard, 1-6 business days for expedited</li></ul> Business days are Monday to Friday, excluding public holidays.

How long will it take to get my order?

Boho Locs FAQs

Shipping and Delivery

What are Boho Locs?

Which Boho Locs are Right For Me?

What’s the Difference Between the Collections?

I Like to Swim and Go to the Gym, Which Boho Locs are Best for Me?

I have short hair, can I wear Boho Locs?

I have long hair, can I wear Boho Locs?

How many packs do I need?

Can I make it fuller?

Can I add layers?

Do Boho Locs work for all hair types?

I have thin edges, are Boho Locs right for me?

Do you offer custom locs?

Are the locs heavy?

Do you offer highlights?

I’m going on holiday, can I wear my Boho Locs?

Can I dye my Boho Locs?

What are your lengths and what do they look like on?

Do points and codes work on Hybrid Locs?

Can I dye Hybrid Locs?

Can I use heat on Hybrid Locs?

Product Information

What payment methods do you accept?

Can I pay with Klarna?

Can you add a discount code after I've ordered?

Can I pay in instalments with Shop Pay?

Ordering and Payment

Do You Offer Refunds?

What is your return/exchange policy?

How do I initiate an exchange?

Do I have to pay to ship the item back to you?

How long does it take to exchange once you have received my order?

I’m not happy with the locs, can you help?

Do you offer sample locs?

How do I find my order number?

Can I cancel my order?

Are return labels prepaid?

Can I exchange sale items?

Returns and Exchanges

What is Club Boho?

Who can join?

How many points do I earn per purchase?

How can I view my point balance?

How do I redeem points?

How do I refer a friend and get $25 off?

How do I get points for reviews? How many points do I get for a review?

Is there a point limit?

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Can I use points on sale items?

Club Boho-Loyalty Program

Customer Support

Care and Maintenance

Can I install individually?

Installation and Styling

Sizing and Fit

Promotions and Discounts

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About Boho Locs

Wholesale and Bulk Orders