Boho Locs FAQs

No, not for US orders. Exchanges are free: once you contact us at <a href="mailto:info@boholocs.com">info@boholocs.com</a>, we&apos;ll email you a prepaid return label so you can send your order back at no cost to you. Customers outside the USA may need to pay for their own return shipping. Email us first and we&apos;ll confirm the return details for your order.

No, not for US orders. We'll email you a free prepaid return label. Customers outside the USA may need to pay for their own return shipping.

Do I have to pay to ship the item back to you?

Returns and Exchanges

What are Boho Locs?

Which Boho Locs are Right For Me?

What’s the Difference Between the Collections?

I Like to Swim and Go to the Gym, Which Boho Locs are Best for Me?

I have short hair, can I wear Boho Locs?

I have long hair, can I wear Boho Locs?

How many packs do I need?

Can I make it fuller?

Can I add layers?

Do Boho Locs work for all hair types?

I have thin edges, are Boho Locs right for me?

Do you offer custom locs?

Are the locs heavy?

Do you offer highlights?

I’m going on holiday, can I wear my Boho Locs?

Can I dye my Boho Locs?

What are your lengths and what do they look like on?

Do points and codes work on Hybrid Locs?

Can I dye Hybrid Locs?

Can I use heat on Hybrid Locs?

Product Information

What payment methods do you accept?

Can I pay with Klarna?

Can you add a discount code after I've ordered?

Can I pay in instalments with Shop Pay?

Ordering and Payment

Where do you ship from?

What shipping options are available?

Will I receive tracking?

How can I upgrade to a faster shipping method?

How can I change my Shipping Address?

My package did not arrive what should I do?

How do UK orders ship?

How long will it take to get my order?

Shipping and Delivery

Do You Offer Refunds?

What is your return/exchange policy?

How do I initiate an exchange?

How long does it take to exchange once you have received my order?

I’m not happy with the locs, can you help?

Do you offer sample locs?

How do I find my order number?

Can I cancel my order?

Are return labels prepaid?

Can I exchange sale items?

What is Club Boho?

Who can join?

How many points do I earn per purchase?

How can I view my point balance?

How do I redeem points?

How do I refer a friend and get $25 off?

How do I get points for reviews? How many points do I get for a review?

Is there a point limit?

Do points expire?

Can I use points on sale items?

Club Boho-Loyalty Program

Customer Support

Care and Maintenance

Can I install individually?

Installation and Styling

Sizing and Fit

Promotions and Discounts

Privacy and Security

About Boho Locs

Wholesale and Bulk Orders

Do I have to pay to ship the item back to you?Updated 7 days ago