Boho Locs FAQs

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#212121;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Please email our customer support team at&#xA0;<a href="mailto:info@boholocs.com" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#1155cc;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">info@boholocs.com</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#212121;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;with the relevant order number in the subject line, letting us know the item that you&#x2019;d like to return and the product you&#x2019;d like to exchange it for.&#xA0; <span style="font-size:11pt;font-family:Arial,sans-serif;color:#212121;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We will follow up with you in 24 hours with the exchange instructions.

Please email our customer support team at info@boholocs.com with the relevant order number in the subject line, letting us know the item that you’d like to return and the product you’d like to exchange it for. We will follow up with you in 24 hours w

How do I initiate an exchange?

Returns and Exchanges

What are Boho Locs?

Which Boho Locs are Right For Me?

What’s the Difference Between the Collections?

I Like to Swim and Go to the Gym, Which Boho Locs are Best for Me?

I have short hair, can I wear Boho Locs?

I have long hair, can I wear Boho Locs?

How many packs do I need?

Can I make it fuller?

Can I add layers?

Do Boho Locs work for all hair types?

I have thin edges, are Boho Locs right for me?

Do you offer custom locs?

Are the locs heavy?

Do you offer highlights?

I’m going on holiday, can I wear my Boho Locs?

Can I dye my Boho Locs?

What are your lengths and what do they look like on? (based on someone that is 5’4)

Product Information

What payment methods do you accept?

Can I pay with Klarna?

Ordering and Payment

Where do you ship from?

What shipping options are available?

Will I receive tracking?

How can I update a faster Shipping Method?

How can I change my Shipping Address?

My package did not arrive what should I do?

Shipping and Delivery

Do You Offer Refunds?

What is your return/exchange policy?

Do I have to pay to ship the item back to you?

How long does it take to exchange once you have received my order?

I’m not happy with the locs, can you help?

Do you offer sample locs?

How do I find my order number?

What is Club Boho?

Who can join?

How many points do I earn per purchase?

How can I view my point balance?

How do I redeem points?

How do I refer a friend and get $25 off?

How do I get points for reviews? How many points do I get for a review?

Is there a point limit?

Do points expire?

Can I use points on sale items?

Club Boho-Loyalty Program

Customer Support

Care and Maintenance

Can I install individually? -

Installation and Styling

Sizing and Fit

Promotions and Discounts

Privacy and Security

About Boho Locs

Wholesale and Bulk Orders

How do I initiate an exchange?Updated 8 months ago